Refund policy
Refund Policy
Built to Last Last updated: May 2, 2026
At Built to Last, we sell digital products only — including ebooks, training guides, and nutrition resources. Because these are delivered instantly upon purchase, our refund policy is strictly limited.
Refund Window
Refund requests must be submitted within 1 day (24 hours) of purchase.
Requests submitted after this 24-hour window will not be eligible for a refund under any circumstances.
Eligibility
Refunds within the 24-hour window will only be granted in the following cases:
- You did not receive the download link due to a technical issue on our end, and we are unable to resolve it.
- You were charged for a product you did not receive and cannot access.
- A duplicate or accidental purchase, provided the product has not been downloaded.
Non-Refundable Situations
We do not offer refunds for:
- Change of mind after purchase
- Failure to read the product description before purchasing
- Products that have already been downloaded or accessed
- Personal preferences or disagreement with the content
- Failure to achieve specific fitness or nutrition results
How to Request a Refund
To request a refund, email us at builttolasthq@gmail.com within 24 hours of your purchase. Include:
- Your order number
- The email used at checkout
- A clear description of the issue
We will review your request and respond within 2 business days.
Processing Time
Approved refunds will be issued to the original payment method within 5–10 business days. Processing time may vary depending on your bank or card issuer.
Contact
For any questions about this Refund Policy, contact us at:
Built to Last Email: builttolasthq@gmail.com Website: builttolast.shop